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TRAVEL AGENT CAREER INFORMATION

Travel Agent


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Travel agents sell transportation, lodging, and admission to entertainment activities to individuals and groups who are planning trips. They offer advice on destinations, plan trip itineraries, and make travel arrangements for clients. 

Duties: Travel agents typically do the following:

  • Arrange travel for business and vacation customers
  • Determine customers’ needs and preferences, such as schedules and costs
  • Plan and arrange tour packages, excursions, and day trips
  • Find fare and schedule information
  • Calculate total travel costs
  • Book reservations for travel, hotels, rental cars, and special events, such as tours and excursions
  • Tell clients about their trip, including details on required documents, such as passports or visas
  • Give advice about local weather conditions, customs, and attractions
  • Make alternate booking arrangements if changes arise before or during the trip

Travel agents help travelers by sorting through vast amounts of information to find the best possible travel arrangements. In addition, resorts and specialty travel groups use travel agents to promote travel packages to their clients.

Travel agents may also visit destinations to get first-hand experience so they can make recommendations to clients or colleagues. They may visit hotels, resorts, and restaurants to evaluate the comfort, cleanliness, and quality of the establishment. However, most of their time is spent talking with clients, promoting tours, and contacting airlines and hotels to make travel arrangements.

A growing number of travel agents focus on a specific type of travel, such as adventure tours. Some may cater to a specific group of people, such as senior citizens or single people. Other travel agents primarily make corporate travel arrangements for employee business travel. Some work for tour operators and are responsible for selling the company’s tours and services.

 

OUTLOOK & WAGE DATA

United States

Employment

Percent 
Change

Job Openings

2010

2020

Travel Agents

82,800

91,100

+10%

1,720

California

Employment

Percent 
Change

Job Openings

2008

2018

Travel Agents

12,900

11,100

-14%

100

Wage Data

Pay
Period

2010

10%

25%

Median

75%

90%

United States

Hourly

$9.43

$11.94

$15.32

$19.49

$24.34

Yearly

$19,600

$24,800

$31,900

$40,500

$50,600

California

Hourly

$10.67

$13.13

$16.55

$21.31

$27.52

Yearly

$22,200

$27,300

$34,400

$44,300

$57,200

Job Openings refers to the average annual job openings due to growth and net replacement.

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RESOURCES:

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Hospitality, Tourism and Recreation Pathway Guide
Hospitality, Tourism and Recreation Associations

Onet Logo Click HERE to view a summary for Summary Report for Travel Agents provided to you by O*NET Online!

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State and National Trends
Job Openings refers to the average annual job openings due to growth and net replacement.
Note: The data for the State Employment Trends and the National Employment Trends are not directly comparable. The projections period for state data is 2008-2018, while the projections period for national data is 2010-2020.

projections period for national data is 2010-2020.
Occupation Trends FAQs
Employment Trends by Occupation Across States
Compare Employment Trends by Occupation
Employment Trends by Industry and Occupation

 

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National Data Source: 
Bureau of Labor Statistics, Office of Occupational Statistics and Employment Projections

 CA.gov logo State Data Source: 
California Employment Development Department, Labor Market Information Division

Gainful Employment Data

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Last updated: 11/12/2014 2:41:20 PM