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Office of Institutional Effectiveness


The mission of the Office of Institutional Effectiveness (OIE) is to guide an on-going college-wide process of planning and annual outcomes assessment for the purpose of documenting that the college is achieving its mission and strategic priorities and that it is continuously improving its programs and services.


Beginning with the college's mission, vision, and strategic priorities, the OIE works collaboratively to develop unit/division purpose statements and annual objectives and/or learning outcomes to support SWC's mission and strategic priorities; further, OIE assists in developing procedures, assessment methods and criteria for measuring the success of the unit/division learning outcomes; also, OIE documents the results and use of results to show that the unit is continuously improving its programs and/or services, utilizing the continuous Planning-Implementing-Evaluating (PIE) integrated planning process.


Anna Flores, Interim OIE Coordinator
aflores@swccd.edu | (619) 216-6615 | Room 103A

Crystal Chen, Interim Administrative Secretary
cchen@swccd.edu | (619) 482-6426 | Room 103A

Yolanda Lynch, Special Project Assistant
ylynch@swccd.edu | (619) 421-6700 x5616 | Room 103A