Welcome to Ask A Counselor.
Chat live with a Counselor on Cranium Café using your MySWC login! This service allows you to experience a face to face drop-in session in an online environment using your webcam and microphone. Find an counselor online and click on the “Knock on Door” button to start.
Please view the Virtual Chat webpage for more information on how to use Cranium Café.
"Ask A Counselor" can answer questions regarding:
- transferability of Southwestern College courses
- college procedures and academic policies
- certificate, degree and transfer requirements
- course prerequisites
- course offerings and course content
- referral to other programs/services
"Ask A Counselor" cannot answer questions pertaining to:
- personal counseling
- career counseling
- other college transcript evaluation
- degree completion check
- questions that violate FERPA guidelines
Before you begin:
Do you know what classes you want, but need help with how to register? Be sure to watch our How to Register video
Hours of Availability
Monday through Thursday from 8:00am to 6:00pm. Ask a Counselor will be unavailable on Fridays.
We are here to support each of our student’s needs. Chat live on Cranium Café by finding an online staff member below. To learn more, visit the Virtual Chat webpage. Our student service specialists have their hours of availability listed on their profile cards. If a team member's hours are not reflective of their availability, they are likely supporting another student. We give each of our students the individual attention and time they deserve. Thank you for your patience.Video chat with General Counseling on Cranium Cafe