Institutional Technology
Mission Statement
The Southwestern College Office of Institutional Technology (IT) is committed to providing
reliable and secure access to innovative, high-quality technology systems that support
the entire district and enhance the faculty, staff, and student experience.
Through strategic planning, partnerships, and collaborations, we will continue to
support the District to enhance the technological and academic experience of its students
and employees. We pledge to continue to develop the knowledge and skills needed to
remain versatile and responsive to the constant changing environment.
System Maintenance
Normal/routine and scheduled/urgent system maintenance and upgrades are needed from time-to-time to keep our infrastructure secure and running as efficiently as possible.
- Normal/routine maintenance is performed on Sundays from 8pm to 12am - systems and websites may be unavailable during this time without notice.
- Scheduled/urgent system maintenance/upgrades are announced up to 10 days in advance. If there are any scheduled/urgent upgrades scheduled, there will be a "Service Alerts" section visible at the top of ServiceNow.
What's New?
- Zoom Retention Policy & Storage Limit Changes
Starting October 1, 2025, Zoom cloud recordings will be stored for 12 months. Be sure to check out the timeline for scheduled deletions. - Single Sign-On is Changing!
Over the coming months, our preferred Single Sign-On (SSO) system will be transitioning to “Microsoft Authentication” instead of the “MySWC Login” screen that you’re familiar with. - Student Email Moved to Microsoft 365 Outlook
Student email moved to Microsoft 365 Outlook from Gmail on August 14, 2024. - Staff/Faculty SPAM Email
As of August 14, 2024, employees will no longer need to check Gmail for SPAM email. - Cybersecurity Trainings
Cybersecurity trainings through Keenan SafeColleges are now available to all employees! - District Email Use Policy
The District Email Use Policy 3730 AP was updated on March 13, 2024.
Connecting You To A Better Experience
Academic Technology
Effective teaching with the proper tools is essential in today's age - learn how we make learning fun & effective.
Applications & Software
Learn about the Applications and Software we administer.
Committees & Planning
IT is an integral part of many committees and is vital to District planning.
Help Desk
If you need help with something, take a look to find out where you can get assistance.
Knowledge Base
Instructions and helpful tips (MySWC Login Required)
MySWC
Learn all about MySWC, Campus Apps and more.
Network & Infrastructure
Information about WiFi and our network.
Safe & Secure IT
Stay safe and secure with these IT tips and info!