ServiceNow Overview

ServiceNow is a robust online system that has been launched to give you the ability to request SWC services yourself, 24 hours a day, 7 days a week. This new system not only allows you to request services on your time, it allows us the ability to fulfill your requests more efficiently!

At present, Institutional Technology (IT), Facilities, Human Resources (HR), Institutional Research (IR), and Academic Services are all utilizing ServiceNow to complete work-orders, with more departments coming online in the future. Common requests include a computer needing fixed, a lightbulb needing changed, or the modification of course information to name a few (there are options for pretty much everything). Submitting a request is easy - keep reading for more information!

Submit a ServiceNow Request

ServiceNow Tutorials & Videos

ServiceNow FAQs

Below are some common questions and answers pertaining to ServiceNow: